Your first hour

You meet one physical therapist for about an hour. Bring a care partner if you like. This is what happens, in order.

01
Step 1: Before you arrive
The front desk checks your benefits and calls you. You can fill in your forms on our portal or on paper when you arrive.
02
Step 2: We start by listening
What you want to keep doing, what has gotten harder, and who helps you at home.
03
Step 3: We look at how you move
You walk, turn, stand up from a chair and reach, while your therapist looks, asks and explains. We work within what you can tolerate and stop when you tell us to.
04
Step 4: We explain what we found
In plain words, including the risks and the choices, and what we think the first weeks should focus on.
05
Step 5: A plan you can keep
A short written routine for home, and an agreed plan for the next visits.

What to wear and bring

Wear
Clothes you can move in and shoes that stay on your feet. Not slippers.
Bring
- Your plan card and a photo ID
- A list of your medicines
- Any cane, walker or brace you use
- A care partner, if you like

The whole plan of care
We agree on the first weeks and review as we go. The plan changes when you do.
Anything you are not ready for
You can say no, or not yet, to any exercise or any part of the visit.

Tell us how you would like us to reach you. We call back on the next working day.